LOYALTY PROGRAM
For each level you get bonuses, discounts, gifts, access to a closed SALE, as well as the opportunity to accumulate cashback depending on your level and pay them up to 20% of the order amount.
FIVE LEVELS OF THE LOYALTY PROGRAM
ELEMENT: 0 - 49 points
- 3% cashback percentage
- 2000 welcome points
- 10% discount on your birthday
- The ability to pay with cashback points up to 10% of the order amount
BASIC: 50 - 149 points
- 5% cashback on every purchase
- The ability to pay with cashback points up to 10% of the order amount
- 10% discount on birthdays
- Access to a private SALE
- Early access to new collection announcements
ESSENTIALS: 150 - 249 points
- 8% cashback on every purchase
- the ability to pay with cashback points up to 15% of the order amount
- 10% discount on your birthday
- Access to the private SALE
- Early access to new collection announcements
- 3 free deliveries within 3 months when you upgrade to a new level
- One-time service of a knitwear tailor*
- * There are restrictions on the list of services. Our managers will be happy to consult you.
SIGNATURE: 250 - 399 points
- 9% cashback on every purchase
- the ability to pay with cashback points up to 15% of the order amount
- 10% discount on your birthday
- Access to the private SALE
- Early access to new collection announcements
- 5 first free deliveries per year
- Brand gift for your birthday
- Knitting tailor services*
TIMELESS: > 400 points
- 10% cashback on every purchase
- the ability to pay with cashback points up to 20% of the order amount
- 10% discount on your birthday
- Access to the private SALE
- Early access to new collection announcements
- Free shipping as part of the program
- Brand's birthday gift
- Brand's New Year's gift
- Preservation of the cashback points applied in the order and birthday discount when exchanging
- Birthday discount is valid 2 days before, on the birthday itself and 12 days after
- Knitted tailor services*
IMPORTANT
- The loyalty program level is confirmed by the principle of rolling 12 months - based on activity for the last 12 months
- Points are accrued only from the actual amount paid and are not added with other discounts
- In case of product return, bonus points are cancelled
How do I earn points?
Make purchases on monncashmere.com
How do I find out my balance?
The balance of bonus points is displayed in your personal account
No points were awarded
If you have not received bonus points, please contact us in any convenient way.
We are open daily from 10:00 to 22:00.
8 (800) 551-22-81
Email: info@monncashmere.com
